Research Guides: UN Geneva-based entities staff and NY Times accounts: Troubleshooting

"Subscribe Now" Issue

Having trouble with your NY Times account, where it asks you to "Subscribe Now" despite having already created an account?

Follow the guide in the link below for troubleshooting assistance.

NY Times Subscribe Now Issue Troubleshooting Guide
How to resolve the "Subscribe Now" issue with your NY Times account

Expired Account?

Your account with the NY Times will expire after one (1) year.
To regain access, simply follow the sign up procedure once again.

To re-sign up, use one of the following links:

If you are on site:
- http://nytimes.com/grouppass
If you are off site*:
- https://go.openathens.net/redirector/un.org?url=https://www.nytimes.com/grouppass

*Note: This requires OpenAthens access. See our page on Remote Access for more information.

If the above does not resolve your issues, then we can arrange an MS Teams call in which to do live troubleshooting.

Please let us know if you would like to do a call via our Ask A Librarian Service.